22-Jun-10
Malaysia Access Number
Phoenix World Connect / iRoam Card / Phoenix Card+World Roam

Please use this local access number 1800 87 7023 if you wish to make calls from Malaysia.




22-Apr-10
New Rates!
Apply to Phoenix World Connect, Phoenix Card+World Roam, iRoam Economy/Executive/Travellers Cards with effect from 24 April 2010

Call from China to Singapore - S$0.20 per min

Call from Hong Kong to Singapore - S$0.12 per min

Call from Japan to Singapore - S$0.28 per min
*S$0.30 surcharge per call applies when calling the Japan toll-free access number

Call from Taiwan to Singapore - S$0.26 per min




19-Apr-10
New Feature for Phoenix Card
We have incorporated World Connect feature into Phoenix Card. The new card is called "Phoenix Card + World Roam".

To make calls from overseas, please refer to Phoenix World Connect Access Numbers Quick Reference Guide.

The Calling Rates, T&C will be the same as Phoenix World Connect.




11-Mar-10
Postpaid Service Bill Payment
With immediate effect, customers may pay their postpaid bills through iNets Kiosk and iNets Mobile

Information on iNets:
http://www.nets.com.sg/inets/about_inets.php

iNets Kiosk instructions and user guide:
http://www.nets.com.sg/inets/userguide/kiosk/Kiosk-Bill%20Payment.pdf

Locations of iNets Kiosk:
http://www.nets.com.sg/inets/kiosk_locations.php

iNets Mobile instructions and user guide:
http://www.nets.com.sg/inets/userguide/mobile/iNETSMobile_UserGuide_DownloadingInstallingRegistration.pdf

iNets Mobile pre-requisites and supported mobile phones:
http://www.nets.com.sg/inets/mobile_downloadapp.php




05-Feb-10
New Bangladesh and India Rates
Apply to Phoenix Card & Phoenix CallBack Card
with effect from 6 February 2010

Phoenix Card
Bangladesh (All) - S$0.045 per min (221mins/S$10card)
India (All) - S$0.0325 per min (307mins/S$10card)

Phoenix CallBack Card
Bangladesh (All) - S$0.045 per min (221mins/S$10card)
India (All) - S$0.0389 per min (257mins/S$10card)




04-Feb-10
New Bangladesh Rates
Apply to Access Card
with effect from 6 February 2010

Access Card (ICC)
Bangladesh (All) - S$0.045 per min (221mins/S$10card)

Access Card (Callback)
Bangaldesh (All) - S$0.045 per min (221mins/S$10card)




01-Feb-10
Malaysia Access Number
Phoenix World Connect / iRoam Card

Please be informed that the Malaysia Access Number 1800 877 614 is temporary invalid.
Please use this local access number (03) 277 20998 if you wish to make calls from Malaysia.




12-Jan-10
New Myanmar & Thailand Rates
Apply to Phoenix Card & Phoenix CallBack Card
with effect from 13 January 2010

Phoenix Card
Myanmar (All) - S$0.35 per min (28mins/S$10card)
Thailand (All) - S$0.0125 per min (799mins/S$10card)

Phoenix CallBack Card
Myanmar (All) - S$0.39 per min (25mins/S$10card)
Thailand (All) - S$0.023 per min (433mins/S$10card)




11-Jan-10
Australia Access Number
Phoenix World Connect / iRoam Card

The Australia Access Number 1800 989 566 will be terminated with effect from 15 January 2010.

To call from Australia to World, please dial the access number
1800 221 060




01-Nov-09
New Postpaid 1516 Rates
Myanmar (fixed & mobile) - S$0.55 per min

Vietnam (fixed & mobile) - S$0.40 per min